Blue South’s Quality Policy is defined and driven by the following management principles:
- Use of our Operations Manual by all relevant staff with the aim of consistent delivery of high quality translations which meet or exceed company and customer requirements.
- Best Practice processes for the translation industry.
- Continuous improvement of our processes and procedures by subjecting our Quality Management system to constant reviews and internal checks.
- Use of Qualified/Professional ‘Topic Targeted’ translators in location.
- Confidentiality of customer files.
- Accountability for our performance, and that of our suppliers, as well as obtaining feedback from customers, in order to provide correct resources and training.
Blue South’s mission is to become a recognised brand and a market leader in translation services, by use of these guiding principles. All staff within Blue South are responsible for the quality of their work. Blue South provides training and has established systems to assist all personnel to achieve the standards required. We are committed to achieving customer satisfaction.
How do I get started?
To discuss your translation requirements contact us today.